This service is being delivered as part of the See Hear Respond initiative and funded by the Department for Education.
If you’re a parent or carer affected by Covid-19 in England, we’re here for you. We can usually help if you are expecting a child or caring for anyone who is:
If you’re not sure if we can help, it’s okay to chat to us. You can tell us about yourself and, if we can’t help you, we’ll find someone who can.
We won’t judge you or blame you, whatever you are going through. No issue is too big or too small.
Our support is free, and we can talk about what kind of support works for you.
This service is funded by the Department for Education
and provided in partnership with Barnardo’s
The Give us a Shout text service is available 24/7 and is free on all major mobile networks. Text Shout to 85258.
If you’re worried about a child’s safety, call NSPCC on 0808 800 5000. If you’re worried about a child’s health, call 111. In an emergency, call 999.
If you’re under 18, call Childline on 0800 1111. You can also text Shout to 85258. Both services are free.
If you need urgent help from the police or a hospital, dial 999 from any phone.
Log in securely with your email address to start speaking to a parenting coach. If we recognise your address, we’ll send you a quick email to verify it’s you. You’ll also be able to see your chat history.
We take your safety and privacy seriously
See Hear Respond Parent Talk service is provided in partnership with Barnardo’s who refer families to us and we will report back on progress. The service is offered on a voluntary basis – you are under no obligation to access the service.
We may also share personal information shared in the live chat if we need to talk to other professionals to get the best support for you. In the majority of cases, we will discuss this with you first. We also share anonymised data with the commissioners of this service. By using Parent Talk, you understand and give your explicit consent to this.
You do not have to share further personal information in the live chat, if you do not wish to.
Your email address will not be used for any reason beyond giving you parenting information, support and advice.